Every year it is being said that travel industry won’t rise in comparison to the previous year but current statistics show that tourists in 2017 are likely to be looking for opportunities to explore lesser-known destinations, particularly those that are unique or untraveled. Tour and activity providers manage to get 30-40% more bookings after executing an online booking system. So the world travel is predicted to expand between 4% and 5% in 2017, driven by USA and Asia and with solid development out of Europe.
Travel industry nowadays is far more different compared to traditional traveling. Customers approach towards traveling is also modernizing- new ideas, new methods. Travelers are more and more depended on the digital platforms like mobile application, relevant travelling destination blogs, tripadvisor reviews and more for hotel and ticket booking. Statistics show that 60 percent of mobile users rely on the mobile apps for planning their holidays.
To achieve a better travel approach, the travel industry must incline towards technology and digitization to deliver a smooth and secure experience for passengers. Effectively, innovations over the last decade have led to a significant increase in automated technology to facilitate travel and make it more secure. Mobile app development companies in India are very helpful to implement intuitive use case for your business processes.
Travel agencies and agents understand that integrating technology into business is not as easy as installing the application to smartphones. They need to keep their customers engaged by providing online hotel booking, online ticket booking, maps, local trends, local favorites, reviews of places and local food. Tourist chooses anything and the merchant has an app for everything. This will also give them an upper edge over the market and will get fruitful reviews from the customers. Reviews will also be shown on different platforms and applications. With the use of growing technology of beacons, vendors can promote their brands.
For online tickets and hotel bookings, mobile application covers personalized guest experience through which tour operators stay in connection with travelers and suggest best while their way. They keep track of customers’ experiences, expectations, preferences, areas of interest through the application. They do so by customers previous experiences, form fill-ups or simply by their behaviors.
In addition to all these technological enhancements, companies also run customer loyalty programs through which they throw different discount coupons to premium customers to retain them. They attract potential customers by providing various offers for the first time application users.
In a nutshell, we as an organization provide solution for travel and hospitality industry by keeping all aspects of customer needs and ease in the mind. We cater needs of all the players available in the market by being a mediator of top mobile application development company.
Today, leading travel and hospitality professionals are sharpening & spending more and more on their online presence. If you are into travel & hospitality business, this is the best time to start growing digital to get a hold on mobile travelers. Preferring a right travel and hospitality technology solution can drive you ahead than your competitors.